National Bureau of Investigation (NBI) Online Application Steps – Philippines

Here are the step by step process in making your NBI application online.

Step 1

To use the NBI e-clearance facility, first make the payment through your GCASH account.

Note: You will be charged an additional Php 20 for this ePayment transaction.

Example: Local employment Php 115 + Php 20 = Php 135

Here’s how: Text “Amount MPIN” and send to 288 291 756 380 53.

Example: “135 1234″ and send to 288 291 756 380 53

For those with no GCASH, pay through Globe Payment Centers.

After the GCASH transaction, applicants will receive a Payment Reference Number via a text message. If Payments are made through GLOBE’s PAYMENT CENTERS, the applicants will get the Payment Reference Number from the GLOBE PAYMENT OUTLET.

Note: Please save this confirmation message.

Step 2

Fill up the application form online. Provide the Payment Reference Number and mobile number. For over the counter payment indicate date and time of transaction.

After a successful online application, the QR code provided should be printed as proof of the application.

To book an appointment, text “BOOKReference #LocationMMDDYYYYHHMMName” and send to 0917 563 8054.

Example: BOOK AAAAAO NCR 11202011 0800 Juan Dela Cruz

For payments made via GCASH, provide Reference Number and mobile number used to make the payment.

For payments made through GLOBE PAYMENT OUTLETS, provide Reference Number and date and time when the payment was made as shown on the receipt.

To get to use the e-clearance lane, book your appointment by texting BOOK…

Step 3

Proceed to main NBI Clearance Center (U.N. Avenue)

Go to the e-CLEARANCE LANE of the NBI Clearance Center on the confirmed booking date. Bring printed QR code and 1 valid government issued ID supporting the personal information encoded on the online application.

Example: Voters ID, Postal ID, SSS, GSIS, Passport, Drivers License, Original NSO Birth Certificate, PRC

QR code is scanned.

Your biometric information will be captured.

The NBI Clearance and receipt will be printed.


Text your questions relating to payment fee, clearance location and GCASH payment to 0917 563 8053.

For overseas text messages, please include your email addresses.

The text center will only reply to local numbers.

Example: Text “HELP” and send to 0917 563 8053

Texts are free format and can be in English or Tagalog.

Enter your email address:



  • Mary_grace333

    how long is the process?

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